My Role
UX/UI Design
Company
Cancer Guide
Duration
October 2022
(3 weeks)
Project Type
B2C
Overview
CancerGuide's mission is to empower all patients to take charge of their illness and seek the best care that they can get.
Cancer Guide is a team of health professionals and technologists who are passionate about
improving cancer care across the world. Inefficiencies in cancer care cause suboptimal outcomes. Cancerguide aspires to automate the burden placed on patients and their medical staff.
Cancer Guide Product Principles
Streamline the cancer journey steps from diagnosis, treatment through to remission
Be a patient first focused tool for all those impacted by cancer
Empower patients to take charge and engage more in their health and well-being
Be a trusted resource for cancer information that promotes community and connectedness
Provide personalized support to make cancer more manageable in all aspects
The Problem
Cancer Sucks.
x
The Users
Cancer patients and their caregivers
Prospective Patients
x
Problem Statement
How might we help cancer patients and their caregivers to feel empowered when managing their cancer journey?
Research
x
Methods
Interviews with Healthcare Workers
x
Interviews with Cancer Survivors
x
Usability Testing
x
Synthesizing Research
Insights
Patients are put at ease when they are given an idea of next steps
x
At the point of diagnosis, patients want to know all of their options
x
Patients don't feel prepared for how severe symptoms their side effects of treatment are.
x
Design Iterations
Testing showed that users preferred having some degree of choice when it came to their providers.
We experimented with 3 different types of onboarding flows: a browsing model, a matching model and a hybrid model. We conducted usability tests with these low fidelity wireframes. We found that a combination of matching + browsing fit user and business needs best.
Solution
Treatment Planning
x
Gamifying Check-in
x
Community Resources
x
Results
Improved performance on high-priority tasks
From our first to our third round of user testing, task success improved significantly for the following tasks
Linking EHR
↑ 233%
task performance improvement
Check-In
↑ 40%
task performance improvement
Track Treatment
↑ 100%
task performance improvement